
FAQ
How long does the cup keep drinks hot or cold?
How long does the cup keep drinks hot or cold?
Our tumblers feature double-wall vacuum insulation, typically keeping hot drinks warm for up to 6 hours and cold drinks cool for up to 12 hours. Actual performance may vary depending on ambient temperature and initial liquid temperature.
Are the cups BPA-free?
Are the cups BPA-free?
Yes, absolutely! All of our cups are made from food-grade safe materials and are 100% BPA-Free, ensuring a safe drinking experience.
Are the cups dishwasher safe?
Are the cups dishwasher safe?
To ensure the longevity of your product, we recommend hand washing with mild detergent and a soft cloth. While the main body is often dishwasher-safe, frequent machine washing may affect the exterior design and long-term insulation performance.
What if my cup arrives damaged?
What if my cup arrives damaged?
We stand behind our products! If your order arrives damaged due to shipping, please contact our customer service team within 48 hours of delivery with photos of the damage. We'll be happy to resolve the issue for you with a replacement or refund.
What is the capacity of the cups?
What is the capacity of the cups?
We offer a variety of sizes! Common capacities include 12oz (~355ml), 16oz (~473ml), 20oz (~591ml), and 32oz (~946ml). You can find the exact capacity for a specific product in the "Specifications" section on the product page.